Terms of Use

PUBLIC OFFER

for the conclusion of an agreement for information services and access to the RideReviewer service

Provider: Individual Entrepreneur Timofey Konstantinovich Zheglov

Website: https://ridereviewer.com/

Version: 21 August 2026

1. General Provisions

1.1. This document is an official offer by Individual Entrepreneur Timofey Konstantinovich Zheglov, Taxpayer Identification Number (INN) 370244313508, Primary State Registration Number of Individual Entrepreneur (OGRNIP) 325370000018180 (the “Provider”), to enter into an agreement on the terms set out below with any legally capable individual accepting this offer (the “User”).

1.2. This Offer contains the material terms of the agreement and constitutes a public offer within the meaning of Article 437(2) of the Civil Code of the Russian Federation.

1.3. The Agreement is concluded electronically. Full and unconditional acceptance of this Offer in relation to a paid service occurs when the User has reviewed this Offer and the Specific Terms, expressed consent by the method provided in the interface, and successfully completed payment. These actions constitute acceptance under Article 438 of the Civil Code of the Russian Federation.

1.4. The User must review this Offer and the Specific Terms before payment. A User who does not agree with them must not purchase a paid service.

1.5. This Offer is published at https://ridereviewer.com/terms/ or at another publicly accessible address on the Website linked as “Terms of Use”. The version effective at the time of payment forms part of the Agreement.

1.6. The Specific Terms, including the Plan, price, Billing Period, number of free Reviews, usage limits, available functionality, discounts and special conditions, are determined by the offer displayed to the User on the Website, in the Service interface or on the payment page before acceptance.

1.7. The Specific Terms form part of the Agreement and are recorded at the time of acceptance. If this Offer conflicts with the Specific Terms, the Specific Terms prevail, except to the extent that they restrict rights granted to the User by mandatory law.

1.8. By accepting this Offer, the User confirms that they have reached the age of full legal capacity under the law applicable to them. A minor may use the Service only with the consent and under the responsibility of a legal representative, where permitted by law.

1.9. The Service is offered only in territories where its provision, payment acceptance and access to the technologies used are lawful. The Provider may refuse to conclude the Agreement or suspend performance where necessary to comply with law, binding requirements of payment or technology partners, sanctions or export restrictions. If a paid service cannot be provided for this reason, the amount attributable to the unprovided portion will be refunded as required by law.

2. Definitions

2.1. Website means the Provider’s online resource available at https://ridereviewer.com/.

2.2. RideReviewer Service or Service means a software and information service that generates automated reviews of cycling workouts based on data supplied by the User and provides information-only recommendations.

2.3. Review means information generated by the Service about a workout, workout history or the User’s progress, which may include analysis of intensity, zones, pace, heart rate, power, cadence, fatigue and possible next training steps.

2.4. Training Data means files, metrics, images, goal information and other information uploaded or supplied by the User or made available to the Service from supported sources with the User’s authorization.

2.5. Subscription means access to paid Service functionality during a paid period under this Offer and the selected Plan.

2.6. Billing Period means the access period stated in the Specific Terms. It may be one month, one year or another clearly stated period. A Billing Period may not apply to a one-time service or package of Reviews.

2.7. Recurring Payment means a regular cashless charge for the next Billing Period using payment details previously supplied by the User to a Payment Partner and authorized by the User for repeat payments.

2.8. Plan means a paid or free access option defining the price, period, number of Reviews, included functions and other conditions of use.

2.9. Specific Terms means the selected Plan, price, period, auto-renewal, limits, discounts and other parameters shown to the particular User before acceptance.

2.10. Payment Partner means a third party providing payment acceptance and processing, recurring charges, currency conversion, refunds and related operations under its own terms, including Lava.top or another partner identified before payment.

3. Subject Matter

3.1. The Provider shall remotely provide access to Service functionality and information services for generating Reviews within the selected Plan, and the User shall pay for the relevant Subscription, one-time service or Review package under this Offer and the Specific Terms.

3.2. The number of Reviews, available functionality and other limits are determined by the selected Plan and Specific Terms. If described as “unlimited” or similarly, no numerical limit applies to ordinary, personal and good-faith use. Automated bulk processing, resale, use to serve third parties or creation of excessive technical load is not included.

3.3. The Service may be provided through a web interface, conversational interface, bot or integration with ChatGPT, Claude or another third-party platform. Such a platform may require a separate account and acceptance of its own terms. A change of interface does not itself change the subject matter if the core paid functionality remains available.

3.4. The Service may support Garmin, Zwift, Strava, manual file or image uploads and other sources. The current supported sources, formats and connection methods are specified on the Website or in the Service interface and may change for future use. Data import depends on the availability and rules of the relevant third-party platform.

3.5. RideReviewer is an independent product and is not affiliated with Garmin, OpenAI, Anthropic, Zwift, Strava or other third-party platforms unless expressly stated otherwise. Third-party products are governed by their owners’ terms and policies.

3.6. Reviews are generated using automated algorithms and artificial intelligence, may be incomplete, inaccurate, outdated or contain erroneous conclusions, and depend on the quality of the source data. The User must critically assess and verify Reviews before making decisions. The Provider does not guarantee any particular athletic, physiological or other result.

3.7. The Service is not a medical service, diagnostic tool, emergency service or substitute for advice from a doctor or qualified coach. The User independently assesses their health, readiness, equipment, route, road and weather conditions and is responsible for training safely. In case of pain, illness, a medical condition or doubt, the User must stop exercising and consult a medical professional.

4. Free Reviews and Paid Access

4.1. The number of free Reviews, the period for using them, available functionality and other free-access conditions are determined by the offer shown before use. They may differ by Plan, territory, acquisition channel, promotional code, campaign, registration date or user category established using general, objective and non-discriminatory criteria. Unless expressly stated otherwise before use, no payment card is required for free access.

4.2. After the free period ends, the allocated Reviews are used or another disclosed condition occurs, continued access to paid functionality requires selection and payment of the relevant Plan.

4.3. Free use does not itself activate Recurring Payments. They may be activated only following a separate affirmative action by the User when purchasing a paid Subscription.

4.4. The Provider may restrict repeated free Reviews for the same User, including where multiple accounts or email addresses are used.

5. Price, Payment and Auto-Renewal

5.1. The price is determined by the selected Plan or special offer and clearly displayed before payment on the Website, in the Service interface and/or on the Payment Partner’s page. Users in the Russian Federation are shown prices in Russian rubles; users elsewhere may be shown prices in US dollars, euros or another available currency. Prices may vary by Plan, Billing Period, territory, currency, sales channel, promotional code, campaign, activation date or user category defined using general, objective and non-discriminatory criteria.

5.2. Payment is made in advance by cashless payment through a Payment Partner, including Lava.top, or another method disclosed before payment. The Payment Partner may apply its own processing terms, payment methods, checks and limits, which the User reviews on the payment page.

5.3. When purchasing a Plan with auto-renewal, the User separately agrees that the Payment Partner may store a payment token and process Recurring Payments. No such consent is required for a one-time payment. The Provider does not receive or store full bank card details.

5.4. Where the Specific Terms provide for auto-renewal and the User separately agrees to Recurring Payments, the Subscription renews for the next period and the price shown to the User is automatically charged to the authorized payment method. A one-time service or Review package does not renew automatically unless expressly disclosed before payment and separately accepted by the User.

5.5. If a Recurring Payment fails, the Provider may suspend paid access after the paid period ends. The User may reactivate the Subscription through successful payment.

5.6. The Provider may change a Plan’s price or composition for future Billing Periods by notifying the User by email or through the Service at least 10 calendar days before the proposed charge on the new terms. Changes do not apply to an already paid period. The User may cancel auto-renewal before the next charge.

5.7. The final amount, payment currency, applicable taxes and mandatory charges are displayed before payment confirmation. A bank, payment system or Payment Partner may convert currency at its own rate and charge a fee. Such fees and exchange-rate differences are not part of the Provider’s price and are not refundable by the Provider unless mandatory law requires otherwise.

5.8. The User is responsible for taxes and mandatory charges imposed by applicable law specifically on the buyer. Taxes that the Provider or Payment Partner must include or withhold are reflected in the final amount shown before payment.

5.9. A payment may be rejected, delayed or cancelled because of fraud screening or a requirement of law, a bank, payment system or Payment Partner. No obligation to provide paid access arises until successful payment is confirmed.

5.10. Electronic records of the Service and Payment Partner, receipts, payment confirmations and emails sent to the User may be used to evidence the selected Specific Terms and transactions, unless mandatory law provides otherwise.

6. Commencement, Performance and Confirmation of Services

6.1. The paid-access commencement period is stated in the Specific Terms. If no separate period is stated, access is normally provided automatically after the Provider receives confirmation of successful payment and no later than 24 hours, unless delay is caused by the User or Payment Partner.

6.2. Under a Subscription, services are provided throughout the Billing Period by maintaining access to Service functionality and generating Reviews at the User’s request. For a one-time service or package, performance consists of providing the paid number of Reviews and other expressly included functionality within the period stated in the Specific Terms.

6.3. The Provider does not guarantee uninterrupted or error-free operation. It may conduct maintenance, deploy updates and remedy faults. Short interruptions, including those caused by ChatGPT, Claude, Garmin, internet providers or other third parties, do not constitute non-performance unless the User is deprived of core paid functionality for a substantial part of the period.

6.4. No service acceptance certificate is issued. The User may report a defect or unavailability to hello@ridereviewer.com. Failure to report does not restrict rights granted by law.

7. Cancellation of Auto-Renewal

7.1. The User may cancel auto-renewal at any time through the Payment Partner account, where available, or by emailing hello@ridereviewer.com from the address used for purchase with the subject “Cancel RideReviewer Subscription”. The email should contain the account address and information sufficient to locate the Subscription. The User must not send a full card number, CVC/CVV or one-time verification code.

7.2. A request to stop using payment details is accepted electronically. Upon receipt, the Provider will not initiate new charges to the relevant payment method and will transmit the necessary instruction to the Payment Partner.

7.3. After auto-renewal is cancelled, access continues until the end of the paid Billing Period. Any unused Review package balance remains available until its expiry stated in the Specific Terms. No charge is made for the next period.

7.4. The User is advised to submit cancellation before the next charge date. If the request is received after a successful charge, the following renewal is cancelled and any refund of the latest payment is considered separately under Section 8.

8. Withdrawal and Refunds

8.1. A consumer User may withdraw from the Agreement at any time, subject to payment for the portion actually provided and the Provider’s actually incurred and documented expenses directly connected with performance.

8.2. To request a refund, the User emails hello@ridereviewer.com with the subject “RideReviewer Refund” and states the account address, payment date and amount, payment or receipt identifier, reason for the request and sufficient information to identify the payment. Full card details are not required.

8.3. For access paid for a defined period, the used portion is calculated pro rata by calendar days from the start of the period through the date the request is received. For a Review package, the used portion is calculated from the number of generated Reviews and the unit price in the Specific Terms or, if no unit price is stated, by dividing the package price by the included number of Reviews. Other actually incurred and documented expenses directly connected with performance may be deducted only where permitted by law.

8.4. If access was not provided, the service is defective or the Provider missed a performance deadline, the remedies and time limits under applicable consumer law apply. This Offer does not restrict mandatory User rights.

8.5. A refund request is reviewed and any amount due is initiated within no more than 10 calendar days after receipt of the necessary information. Actual crediting time after initiation depends on the bank and Payment Partner. Refunds are generally made through the original payment method.

8.6. Cancellation of auto-renewal is not automatically a request to refund an amount already paid. A separate request under Clause 8.2 is required.

8.7. The User must not both receive a refund from the Provider and dispute the same payment through a bank or payment system. A chargeback does not restrict mandatory User rights, but the Provider may submit evidence of acceptance, access and Service use to the bank and may suspend access during a good-faith investigation of the disputed transaction.

8.8. If the law of the User’s country of residence provides a mandatory cooling-off period for a distance contract, that period and its consequences remain applicable. Where the User separately requests commencement of a paid service before that period expires, performance begins immediately and the amount payable or right to withdraw is determined by mandatory applicable law. Acceptance of this Offer alone is not a waiver where separate express consent is legally required.

9. Rights and Obligations

9.1. The Provider shall provide access after payment, maintain the stated core functionality, consider User communications and comply with applicable law.

9.2. The Provider may change the interface, algorithms and auxiliary functions, engage contractors and technology partners, and temporarily restrict access in the event of a security threat, abuse or excessive automated load. Such changes must not deprive the User of core functionality expressly included in an already paid Plan for a substantial part of the paid period.

9.3. Before restricting access for suspected abuse, the Provider will, where practicable, notify the User and invite them to stop the breach. Immediate restriction is permitted in case of a security threat, legal violation or risk of harm to the Service or third parties.

9.4. The User shall provide accurate information, use the Service personally and lawfully, keep access codes and account credentials confidential, not circumvent technical restrictions and not infringe third-party rights.

9.5. The User confirms that they have a lawful basis to provide the Training Data and that it relates to the User or is supplied with the relevant person’s valid consent.

9.6. The following are prohibited: sharing access with third parties; extracting or bulk-copying data; reverse engineering; interfering with the Service; circumventing limits; using bots or automation without permission; distributing malicious code; fraud; reselling Reviews; and using the Service for unlawful purposes.

9.7. In the event of a material or repeated breach, security threat, fraud, disputed payment transaction, or binding requirement of law or a partner, the Provider may proportionately restrict or suspend access. Where practicable and safe, the User will be notified and given a reasonable opportunity to remedy the breach. Paid amounts may be retained only to the extent permitted by applicable law.

9.8. The User is responsible for a compatible device, internet connection and, where required by the selected access method, accounts and lawful access to third-party platforms. Charges for such third-party products are not included in the RideReviewer price unless expressly stated otherwise.

10. Intellectual Property

10.1. Exclusive rights in the Service, software code, design, databases, text, trade designations and other elements belong to the Provider or their respective rights holders.

10.2. During an active Subscription, the User receives a limited, non-exclusive, non-transferable right to use the Service for personal, non-commercial purposes within its functionality.

10.3. The User retains rights in the Training Data they provide. The User grants the Provider the right to technically reproduce, transform and process such data solely as necessary to provide the services, maintain security and comply with law, subject to the Privacy Policy.

10.4. The User may save and use Reviews for personal purposes. Bulk copying, resale, publication in the Provider’s name or use of Reviews to provide paid services to third parties without the Provider’s consent is prohibited.

11. Personal Data

11.1. Personal data is processed under the Privacy Policy published on the Website. Before supplying data, the User must review that policy and provide any required consents.

11.2. The Service may process an email address, technical data, payment-status information and Training Data supplied by the User, including physical-activity metrics. Data may be provided in the necessary scope to the Payment Partner and technology platforms used to deliver the Service. The specific data, purposes, periods, processing locations, cross-border transfers and engaged parties are disclosed in the Privacy Policy.

11.3. Payment data is processed by the Payment Partner. The Provider receives only information necessary to identify and account for the payment.

12. Liability

12.1. The Parties are liable in accordance with the laws of the Russian Federation and this Offer.

12.2. To the extent permitted by law, the Provider is not liable for consequences of decisions made without independent verification of an automated Review, failure to achieve an expected result, or harm caused by disregarding health and safety warnings.

12.3. The Provider is not liable for failures, loss of compatibility or inability to use the Service caused by the User’s hardware, software or internet connection, inaccurate source data, or changes to the APIs, terms or availability of third-party platforms or payment systems, where these matters are outside the Provider’s reasonable control.

12.4. For Users purchasing the Service for business or professional purposes who are not consumers, the Provider is not liable, to the extent permitted by law, for indirect or consequential loss, lost profit, loss of data, goodwill or anticipated savings.

12.5. The Provider’s aggregate contractual liability to a User who is not a consumer is limited to the amount actually paid by that User during the three months immediately preceding the event giving rise to liability, unless mandatory law requires a higher amount. This limit does not apply to intentional misconduct or where limitation is prohibited by law.

12.6. A User who is not a consumer shall compensate the Provider for documented losses arising from third-party claims directly caused by the User’s knowing unlawful transfer of another person’s data or infringement of third-party rights, where such obligation is permitted by law.

12.7. Nothing in this Offer excludes or limits liability for death or personal injury, intentional misconduct or any matter for which limitation is prohibited by law, nor does it prejudice mandatory consumer rights.

13. Force Majeure

13.1. A Party is released from liability for non-performance caused by extraordinary and unavoidable circumstances if it proves the existence of those circumstances and their causal connection with the breach.

13.2. Such circumstances may include widespread communications or infrastructure failures, acts of public authorities, hostilities, sanctions or export prohibitions, natural disasters and other events that meet the legal criteria for force majeure. Lack of funds and ordinary commercial risk do not themselves constitute force majeure.

14. Term, Amendment and Termination

14.1. This Offer takes effect upon publication on the Website and remains effective until withdrawn by the Provider.

14.2. The Provider may amend this Offer, Plans and offers. Amendments do not worsen the Specific Terms of an already paid Billing Period and apply to the next period after notice by email or through the Service.

14.3. A User who disagrees with a new version may cancel auto-renewal before the next charge. Continuing the Subscription after the new version takes effect constitutes entry into the Agreement on the new terms for the new Billing Period.

14.4. Discontinuation of the Service does not release the Provider from any obligation imposed by law to refund the unprovided portion of paid services.

15. Claims, Disputes and Governing Law

15.1. The Agreement is governed by the laws of the Russian Federation. This choice does not deprive a consumer User of protection afforded by mandatory rules of the country of their residence where those rules apply regardless of the chosen law.

15.2. Communications and claims must be sent to hello@ridereviewer.com. The Provider will consider a claim within 10 calendar days unless mandatory law provides another period.

15.3. The Parties shall seek to resolve disputes through negotiation. If no agreement is reached, the dispute shall be heard by a court in accordance with the laws of the Russian Federation. A consumer User retains any choice of jurisdiction granted by mandatory law.

15.4. If any provision is held invalid, the remaining provisions continue to apply to the extent consistent with law.

15.5. Legally significant notices are sent to the email addresses stated by the Parties. The User must keep their email address current and check incoming messages. The Provider does not request a password, full card number, CVC/CVV or one-time verification code by email.

15.6. This English version is provided for convenience. In the event of inconsistency, the Russian version prevails, except where mandatory law applicable to the User requires otherwise.

16. Provider Details and Contact Information